Verint WFM for Branch 2.1

Verint WFM for Branch enhances workforce engagement and collaboration through convenient mobile features. The application serves as a supplementary tool to the core solution, enabling users to effortlessly manage various aspects of their work schedule on-the-go. It facilitates functions such as submitting time-off requests, swapping or offering shifts, and setting unavailability preferences directly from users' mobile devices. Moreover, seamless communication within the organization is facilitated via the Connect platform.

Key features include:

• Accessing daily schedules for all employees through the Branch Schedule report
• Viewing monthly calendars of employees via the Connect Calendar
• Submitting time-off requests and unavailability preferences
• Swapping and offering shifts
• Managers can efficiently review and address all employee requests